Jewellery

PIGEON POST

Complimentary shipping on all orders over £150

SHIPPING INFO

COLLECT FROM THE WORKSHOP
  • Select pick-up in-store at the checkout online.
  • Await our email to confirm your order is ready for collection. 
  • Collection time 3pm - 5:30pm.
  • MONDAYS to THURSDAYS. (closed on Bank Holidays)
  • Tessa Metcalfe, 6 Laystall Street, London EC1R 4PA - Google maps
  • You just need your order number to collect. 

If the collection time is not suitable, please email hello@tessametcalfe.co.uk and we'll try and book you a collection appointment.

 

UK ORDERS
We aim to dispatch orders within 10 working days of the date of your order using Royal Mail Special Delivery which is a next-day service.
  
You will receive a shipping notification and tracking number by email once your order is on the way to you.

If you're not home then they will leave a 'whilst you were out' card and you can arrange re-delivery or collection from your local Royal Mail collection office.
  
INTERNATIONAL ORDERS
We aim to dispatch orders within 10 working days of the date of your order using our international courier DPD (or for some countries Royal Mail International). 
   
Unfortunately, international orders are subject to customs checks which can occasionally cause delays. Most orders are delivered within 10 days from dispatch. 
 
You will receive a shipping notification and tracking number by email once your order is on the way to you.
      
International DHL Express - £48
Offering detailed tracking and faster delivery times.
   
***************************************
  
During busy times please refrain from emailing to check on orders. This slows us down and we have a lot to get through. Thanks so much for your understanding!
   
Your parcel will be on the way shortly. xxx