Tessa Metcalfe

Job Title: Sales and Admin Manager

Reporting to: Tessa Metcalfe

Full time, 4 day a week (28-35hrs) Starting at £29k per annum. Needs to be available to start work straight away from our London premises.

The role is responsible for the admin side of operations. Communicating with the customers directly and developing systems to ease the flow from production to client. Balancing expectation and timescales with production in the workshop. This position is suitable for a passionate, highly organised person that enjoys creative problem solving. We are a very small team and this is an integral role to the running of the company. 

Summary of the role:

Sales

Customer service emails
Booking shop appointments
Managing bespoke due dates 
Managing the work schedule of the packaging assistant/s to the shipping time adjusting for busy periods.
Shipping and logistics

Accounts

Invoicing
Accounts payable
Making sure we are on top of tax deadlines
Liaising with the bookkeeper for the accounts
Filing receipts (hard copy and online)

Ecommerce 

Managing stock levels
Thinking of solutions and creative problem solving

Office management

Forecast packaging usage and order accordingly
Negotiate and build relationships with suppliers
Interest in sustainability issues

 

Skills and Experience:

Essential

Highly organised and great time management skills
Creative problem solver
Calm and comfortable under pressure
Competent with Microsoft Excel or Google Sheets
High attention to detail

Bonus Points

Experience with Shopify/Xero 
Passionate about the brand

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If you are interested in this position please click above for application details